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Aetna.

Toxic-Free Alternative for Cleaning and Sanitizing with SAO

Introduction


Driven to reduce the use of cleaning chemicals throughout Aetna buildings, Eurest Services introduced the tersano Stabilized Aqueous Ozone (SAO®) system for cleaning, sanitizing and deodorizing. The SAO solution is sustainable and safe, and would provide Aetna with a healthier working environment.

As an outcome of the Compass Support Service Multi-Sector Products Review, inclusive of Healthcare, Education and B & I, Eurest Services, a bundled soft service company division of Compass Group North America, conducted a month long trial of SAO at the Aetna home office building in Hartford, CT. The objective of the trial was to demonstrate a level of cleaning on par with or better than Aetna’s then-current chemical solution – while also simplifying the process, increasing savings, and decreasing the impact Aetna’s cleaning program has on its employees, building occupants, and guests.

Overview

The tersano SAO system:

  • Uses on-site generation thereby eliminating the need to purchase, transport, distribute and stock multiple cleaning products.
  • Dramatically reduces traditional chemical usage by replacing sanitizers, deodorizers, and stainless steel, glass, general purpose, carpet, and floor cleaners.
  • Increases productivity through an all-in-one solution thereby lowering labor costs.
  • Is non-corrosive and safe for any surface.
  • Has an SDS rating of 0-0-0. Aetna building staff are at zero risk of harm from toxic chemical exposure.

"We did have minor resistance from the staff just because of how new and different it is from the chemicals they were used to. They had a hard time with the lack of smell. They felt that if it doesn’t smell, it doesn’t work. Once they saw the results, however, they
immediately jumped on-board.
"

Thomas Gorman
Contract Manager
Eurest Services

Opportunity


Led by Contract Manager Thomas Gorman, Eurest Services provides integrated support services to Aetna's Class A office building in Hartford, CT. With 1.6 million square feet of cleanable space in the building, Gorman oversees 47 employees and has a strategic objective to bring operational efficiencies and cost savings to Aetna and, ultimately, Eurest Services.

Action


In late 2014, Gorman participated in a new products review meeting where he was introduced to tersano’s SAO. “We had been trying to reduce our
chemical usage as a way to increase safety and sustainability in our program – along with profitability of course,” explains Gorman. “When the tersano team introduced us to Stabilized Aqueous Ozone as an alternative to traditional chemicals, we were interested in seeing how it could go.” As the trial continued, Gorman’s team began using SAO in their walk-behind scrubbers and carpet cleaners and enjoyed positive results.

Impact
  • SAO reverts back to water and oxygen and can be disposed down the drain without negatively impacting waterways.
  • The Aetna building trial reduced the number of chemicals in use dramatically.
  • Switching to SAO helps Aetna maintain their Silver LEED rating for one of their buildings.  
  • Streamlines the process by ordering fewer chemicals.
  • Best of all, no sacrifice to any cleaning performance.

"Over time, we’ve realized how important the safety aspect is to the program. The more we remove chemicals, the safer our working environment becomes. We’ll never go back to chemicals. It’s not
broken so why fix it?"


Thomas Gorman

Contract Manager
Eurest Services

Questions?

Contact a tersano expert today or explore our library of frequently asked questions.

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