Warranty
Moving away from toxins requires reliable tools. We stand behind our technology so you can stay focused on what matters.
Innovation with Integrity
We believe that a superior clean starts with a commitment to excellence. tersano stands behind the performance of our products with a promise rooted in integrity and professional-grade craftsmanship. Whether you are protecting a home or a business, we ensure your experience is defined by transparency and the reliable support required to maintain a healthier, toxin-free world.
Here at tersano, we are committed to quality. Upon purchase, we warrant that your Product is free from defects in material and workmanship at the time of shipment. This warranty is valid for a minimum of one year from your purchase date, provided the product is installed according to our guidelines. Below, you will find the full terms of your coverage, including what is protected and how to activate your warranty.
Use the iClean Dashboard portal anytime to check, manage, or renew your device warranties.
Before filing a claim, we recommend visiting our Frequently Asked Questions page. It’s the fastest way to find troubleshooting tips and answers to common questions, ensuring you get back to using your product as quickly as possible.
Looking for more information?
While we first recommend you visit our FAQ page, our team will be happy to provide you with additional details and answer any questions you may have.